You Don’t Have to Take Our Word for It!
Here’s what some of our satisfied customers have to say about Tobias’ Automotive Specialists, Inc.:
It seems that people will always take the time to complain, but won’t take the time for praise. I would like to praise Tobias Anthem for being honest. Yes, I said honest. I was told by North Scottsdale Acura that I needed brakes on my MDX, but upon inspection by Tobias, that was not the case. The dollars you saved me today you will get back tenfold by my future business and referrals. Thank you
Scott H. Anthem
All I can say is WOW, I am beyond impressed with you and your company. I have had many negative experiences with repair shops and so far the only 2 shops I have been very happy with is Joel at AZ Imports and yourself. You really did go above and beyond for me and I can’t tell you how much I appreciate it. My wife and I agree that you have definitely earned our business and have decided to bring our vehicles to you for any repairs in the future. If my car happens to break down in the East Valley I will take it to Joel but for any and all other repairs we will be coming to you!! My wife has already put together a letter that we are sending to the BBB, In & Out and anyone else that will listen about our incredibly positive experience with you and your shop and how you went way above and beyond to take care of us. We have already let all of our friends in Anthem know about our experience with you and will continue to refer anyone we come across to your shop. As soon as I get into my office I will fill out the CC form you sent and fax it back you ASAP to take care of the invoice. Again, I can’t tell you how happy we are with your service and how you obviously care about your customers. You have earned our business for life Andy!! Thank you again and have a great day!
Michael and Liz
Hi Andy, Frank and I just want to let you and your staff know how pleased we were with the late afternoon repair of the “crank position Sensor” on our SUV. When I was sitting in the parking lot at Fry’s at 1:45PM with an appointment at Harper PT at 2, I was sure we would not be able to get the problem fixed until Monday at the earliest. I tried to start the car and knew the sound I was hearing was not good. On my third try, somehow the starter caught and I drove to Harpers with the “Check Engine” light on, calling Frank to come to Harpers with the golf cart. I planned to leave the car running so that he could take the car straight over to your facility. After my PT session, Frank picked me up and we went over to learn what problem had been found ( which they had done) and sign off on the work order. We knew we could get through the weekend without the car and were absolutely amazed, when your shop called before the end of the afternoon to say it was ready! Wow, for Richard and Curtis to take the initiative to check for the part locally and finish the repair, was above and beyond. Plus, Frank really appreciated the shuttle service – golf carting on Anthem Way is not something either of us cares to do! Great work! I do plan to stop by on Monday and thank them personally for their efforts. Again, thank you and your employees for providing such great local service.
I would highly recommend using Tobias Automotive for their superior customer service, going the extra mile to diagnose the problem with your vehicle so that you do not incur expenses that are not necessary, and caring for their customers. Andy Tobias was the most professional, understanding, and caring individual that I have done business with in many years. Andy went above and beyond while dealing with me. I was not the most polite individual to deal with but he listened to what I had to say, he offered explanations and solutions to my unhappiness. He cared enough to ask what they can do in the future to avoid the feelings that I had. He cared if I would be a returning customer even though I was not a polite customer. Tobias Automotive is very professional, excellent customer service and listening skills. And used plenty of patience while dealing with me.
I just wanted to send you a word of thanks. My son was in from CA during Christmas and his car broke down. You were EXTREMELY helpful and the work was done quickly and at a fair price. We also had a second vehicle that needed repairs. A neighboring competitor quoted me almost $2,000 dollars and told me not to even drive the vehicle until the repairs were made. Your team made the repairs for FAR less than the other quote and the vehicle is running great. The few times we’ve had to bring a car to Tobias, your mechanics tell me what needs to be done (and what really doesn’t need to be done), it is done at a very fair price and completed on time without much disruption to my personal schedule. I recommend Tobias to any friends or neighbors who need repair work.
I’ve heard some unfavorable comments made about Tobias Automotive, but I have to say they have always done well by me. They rescued me when my transmission went out. They managed to tweak our 1968 Road Runner so that it would pass emissions. Then they set it back so it ran fine again. They have the blessing of AAA. I’d say to give them a shot and judge for yourself. I always appreciate when a business is family owned and has an interest in the community.
I had a bulb out in my passenger side and went to Pep Boys to have them replace the bulb. They replaced a different bulb and I called Tobias and they told me to come up and they would take care of it for me. I was in and out in less than the time I spent at Pep Boys. Excellent customer service and good people at Tobias. They are the BEST!
Colleen M. – Scottsdale
Excellent people, outstanding service and a well organized operation.
Tim H. – Scottsdale
175,000 miles on car. Now rides better than when new. Thank you.
Robert I. – Cave Creek
Good job on requested items.
Tom R. – Cave Creek
Your shop was extremely convenient to use. You did a great job getting our truck in & out. Thanks!
Nancy M. – Scottsdale
This is probably the best auto repair shop I have ever used. Pros that treat customers right and do quality work at fair prices.
Larry G. – Carefree
As usual, the work was well done.
Lowell L. – Scottsdale
Job done timely and courteously.
Roger P. – Scottsdale
Rich was great. He explained everything in detail, he itemized repairs needed now and what could wait for awhile.
We moved to AZ 5 months ago and needed service on our SUV. Being new to the area we had no idea where to go and who to trust to do the work. We had several folks recommend Tobias Auto. I called Andy, the owner, to let him know what we needed. Andy came to the house, picked the car up, called later that day with his observations of work needed and a VERY fair estimate. I gave the go ahead and he brought the car back to the house that evening. Andy was terrific and the work done was professionally completed and very timely. We now have a person in Andy and business in Tobias Automotive that we will trust with all of our auto needs going forward! I highly recommend Tobias Auto for any auto service need.
A Google User
I am writing this from a bit of a different prospective. I am a vendor to Tobias Automotive and they are the type of business that helps other business be successful. They have been completely above board with us over the years. They know what they want, they are ready with their due diligence when it is time for us to execute, are courteous and pay promptly. I can only imagine that this level of expertise makes its way to the customer as well. It is just who they are!